The courses that make up the Communication Strategies Program present a new framework for communication in difficult situations. This framework shifts focus away from managing “difficult” people towards an understanding of the process of difficult conversations and accepting responsibility for one’s own performance.
Enrolling in the Program:
- Scroll down to the bottom of the program description page, you will find a Course Status Table displaying your status for each course in the program.
- To enroll in the program you must click on the “Begin Program Enrollment” button below the course status table.
- On the resultant page you must scroll down beneath the course status table and enroll for each program course that you are not yet enrolled in or have not yet completed.
If you have any questions about the program/course enrollment or completion, email firstname.lastname@example.org or call 518-473-4223 and ask to speak with Tom Reizes or Abbey Greenbaum.