Learning Management System

Skip Over Navigation
Please wait...

Course Description

CTI-200 (2024-2025) Communications Directory/Coordinator Certification

Enrollment DeadlineSectionCourse FormatStart/End Dates Details Instructor(s)Speakers
Dec 10, 9:30-11am Live Training (in-person or online) 12/10/2024 to 12/10/2024
Nov 18, 10-11:30am Live Training (in-person or online) 11/18/2024 to 11/18/2024
Oct 4, 1-2:30pm Live Training (in-person or online) 10/4/2024 to 10/4/2024
Sept 10, 2-3:30pm Live Training (in-person or online) 9/10/2024 to 9/10/2024
Aug 7, 9-10:30am Live Training (in-person or online) 8/7/2024 to 8/7/2024
Enrollment deadline has passed.
July 11, 1-2:30pm Live Training (in-person or online) 7/11/2024 to 7/11/2024

Course Description

The Communications Directory Certification course provides a comprehensive review of the Health Commerce System Communications Directory, the underlying records that make up the directory, and the tools all HCS users can use to access the directory.

This 1.5 hour course will begin by examining the structure of the directory and differentiating between the actual contact information records stored for each person in the directory, and the facilities and roles those records can be associated with. Once the structure of the directory has been examined, learners will review and have an opportunity to practice with the applications used to access the information stored in the directory. At the conclusion of this course learners will be able to: 

  • List the components of the Communications Directory 
  • Summarize how the components are related and work together 
  • Summarize the HCS emergency call down procedure, describing the role the Communications Directory plays 
  • Identify the all-user Communications Directory tools 
  • Determine which Communications Directory tool is appropriate for completing a given communications task 
  • Create and implement a plan to ensure that emergency communications will be received by the intended recipients within a reasonable amount of time.

Co-sponsored By

  • Commerce Training Institute
  • Average Completion Time

    1.5 hours



    Associated Programs (Explain)

    There are no programs currently assigned to this course

    Course Competencies

    There are no competencies currently assigned to this course