To be marked as completed in the LMS:
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All General Users/Learners
Supervising Public Health Nurse Curriculum Participant
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Please send a message through the course’s messaging system. You will need to attach a scanned or other electronic (PDF, etc) copy of your certificate of completion. |
Instructor: Timothy Keogh, PhD
On completion of this course, the user will be able to demonstrate written and oral communication skills that are needed as a leader in a health department by: identifying communication skills, listing effective presentation skills, and distinguishing different writing techniques.
Learning Objectives:
Module 1: Effective Interpersonal Communication
• Distinguish the fundamental elements of a message
• Explain the message model
• Identify tangible and intangible barriers
• Distinguish the levels of listening
• Describe the guides to good listening
• Explain the key points of basic interpersonal communication
Council on Linkages Core PH Competency Domain(s) attributed by OPHP:
- 1 - Analytical/ Assessment Skills
- 3 - Communication Skills
- 8 - Leadershup and Systems Thinking Skills
Updated 4/7/2017